COVID - 19 GUIDANCE & ASSURANCE
Covid-19 We want people to be able to book their holiday with the security that they will not lose their holiday due to Covid-19. So In the event that it is not possible to take a holiday because of extended or continued government lockdown or travel restrictions still being in place due to Covid-19 or similar, from any country's government which directly affects the booking, an alternative holiday will be offered up to the value of the amount already paid, to be taken on future dates of the guest's choosing, but not more than 12 months in the future from the start of the original holiday. If this is not possible, a refund will be issued for holidays booked after May 12th 2020. If you are unable to take your holiday because a member of your party has Covid-19 irrespective of the booking date, an alternative holiday will again be offered up to the same value, but not a refund.